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Zoho CRM and Zoho One

Unleash the Power of CRM to Drive Business Growth

Zoho CRM Consultation and Customisation

Tailor Your Zoho CRM to Boost Productivity

Are you looking to enhance the functionality of your existing Zoho CRM? Beyond mere customization, our CRM consultancy service dives deep into your operational processes. We audit, analyze, and redesign workflows to maximize productivity, reduce operational costs, and elevate customer satisfaction. Once we've optimized your processes, we can then perform advanced customizations on your CRM to bring those improvements to life.

Key Benefits:

  • Strategic CRM Consultancy: Audit and redesign of operational processes to boost efficiency and customer satisfaction.

  • Deep Technical Expertise: Rely on our seasoned professionals for optimal CRM solutions.

  • Advanced Customization: Benefit from deluge scripting, custom widgets, and a CRM UI tailored to your needs.

  • Enhanced User Experience: We refine the CRM for both regular and advanced users, ensuring a seamless experience.

  • Data De-duplication with Machine Learning: Our advanced techniques are tailored to your organization's unique data structures.

  • Expert Diagnosis: Trust us to identify and rectify problematic CRM implementations or processes.

With our combined consultancy and technical expertise, we're poised to transform your Zoho CRM into a powerful tool that aligns perfectly with your business needs.

Other Zoho Products we work with

Zoho Analytics

  • We can help you create advanced query tables for fully customised reports based on your needs.

  • Build advanced use cases using Zoho Analytics API

Zoho SalesIQ

  • Build custom live chatbots to serve your customers better

  • Do an advanced analysis of your SalesIQ chat data using our proprietary AI-powered analysis tool to understand your customers' questions on chat better. Results are sent back to you in an easy-to-use spreadsheet format.

  • This service is great for sales and marketing teams and user researchers who would like to distil critical and actionable insights rapidly.

Zoho Campaigns

  • We can help you solve advanced customer segmentation needs when you cannot simply segment using existing field values from the CRM.

Zoho Flow

  • Build advanced automation workflows to meet particular business use cases. Incorporate custom business logic to integrate your Zoho and Non-Zoho apps.

Zoho Voice

  • Digitalise your voice channel using Zoho's cloud PBX

  • Improve customer experience externally and improve internal processes and analytics internally.

  • Interactive Voice Routing and queues can help customers reach the right support personnel faster when properly designed.

  • Sales and marketing can also gain insights on calls, for example, where most calls are coming from and the type of calls.

  • We can help you plan, design and implement your digital voice infrastructure.

  • This includes working with you to identify your global or local voice channel requirements.

  • Automate voice channel processes when you integrate Zoho Voice and Zoho CRM.

Zoho has a vast range of products under its portfolio to meet nearly every functional need. Don't hesitate to contact us if you need help with a particular product or a combination of products.

Boost Your Business Efficiency. Explore our CRM solutions today.

Get more done with your CRM